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Journey Planner

The iTravel York Journey Planner

Maintenance support for the iTravel Journey Planner was discontinued on October 1st 2018 for reasons outside the control of City of York Council.

After careful consideration, we have decided to remove the planner function from our website. When the planner was first released in 2012, journey planning software was considered to be a modern and unique service. However, in 2018 this is not the case as many alternatives providing a similar offer are available. Examination of our usage patterns has shown a significant year-on-year decline in the use of this service and therefore we could not justify the time and cost it would take to build a new journey planner ourselves.

We are keen, however, to respond to customer demand. If you were a user of the iTravel York Journey Planner, please feed back to us about the service through our 2 minute survey:

Create your own user feedback survey

We are now looking into options for the future of journey planning through our website. We will be considering all feedback from the survey and will work with our partners to identify the best possible solution for our users.

If you have any further questions or opinions, please let us know via email:

Alternative Planning Solutions

Yorkshire Travel

Traveline Yorkshire provides an excellent Yorkshire focused multi-modal planner, offering detailed route planning for bus, coach, train and tram journeys. It also provides an excellent cycle planning service.


Walkit is a highly detailed urban walking route planner - ideal for navigating around York.

Cycling UK

Cycling UK's planner is an excellent choice for both work and leisure cycle planning.

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