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Mobility and access

Do you have difficulty getting around and need extra support with your journeys? Whether your mobility and access needs relate to disabilities or another factor, the following links might help you.

See information from City of York Council about City Centre Disabled Access.

Live Well York 

The Live Well York website has useful summaries and explanations of services available around York as well as links to the relevant websites.

Dial & Ride - book a bus

A door-to-door bus service from home to the city centre or to major supermarkets and shopping centres. The timetable is fixed and seats must be booked in advance. Run by York Wheels, it’s for residents who find it difficult to use standard buses due to age or mobility problems.

York Wheels - book a car

A volunteer car driver scheme where customers can book a car in advance to collect them and take them to their destination. For people who cannot easily access public transport. To use the service, you must be over 60, disabled or in receipt of benefits.


Loan of specialist equipment, such as manual/electric wheelchairs and powered mobility scooters in the city centre.

Blue Badge

People with permanent and substantial walking difficulties can apply for a Blue Badge to park closer to shops, restaurants and other places.

Accessible Bus Services

Low-floor and wheelchair-accessible buses.

Bench locations (YorkView map)

Knowing where benches are can help you to take rests on your walk. Select 'seats' in the 'street care' section of the Layer List.

View larger map


The AccessAble website provides detailed disabled accessibility guides to over 100 buildings and services in York, including hotels, cinemas, restaurants, offices and pubs.