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Contact Park & Ride

Park & Ride suggestions and complaints

All Park & Ride services are operated by First York on behalf of City of York Council. Use this form to contact First with any comments, complaints or suggestions you may have about your journey.

Lost Property

If you've lost any property at a Park & Ride site or aboard a Park & Ride bus, please telephone the site supervisor as soon as possible or notify First using the form below. 

  •     Askham Bar      (01904) 702072
  •     Designer Outlet  (01904) 626106
  •     Grimston Bar     (01904) 413108
  •     Monks Cross     (01904) 883993
  •     Poppleton Bar    (01904) 787881
  •     Rawcliffe Bar     (01904) 883991

Are dogs allowed on Park & Ride?

Yes, dogs are permitted on Park & Ride providing they are quiet, well behaved and are kept off the seats. First York charge a small fee for carrying dogs.

Can I park overnight?

No, overnight parking is not currently permitted at any Park & Ride site.

Several council car parks, allow 24-hour pay and display parking.

Can I take a mobility scooter on board a Park & Ride bus?

As the operator of the York Park & Ride service, First York have published a policy regarding mobility scooters aboard their buses.

Cycle lockers (Park & Pedal)

Please email to check current availability of cycle lockers at Park & Ride sites.  See Park and Pedal for prices and locations.