Suggestions or complaints
Bus services in York are operated by a number of different commercial operators. Please contact the bus operator directly in the first instance with any comments, complaints or suggestions you may have about your journey.
If you are not satisfied with the response you have received from a particular bus operator, please contact Bus Users UK.
Printed timetable leaflets
Timetable leaflets are produced by individual bus operators. You can pick up timetable leaflets from our Bus Point or contact the bus operator directly if you have any comments or queries.
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