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Users of TripAdvisor give York’s Park & Ride service a resounding thumbs up

Tuesday 31st July 2018

Park and Ride

York’s Park & Ride service has been given a score of 4.5 (out of five) by users of TripAdvisor, with more than 90% of reviewers rating it as ‘excellent’ or ‘very good’.

The positive feedback and consistently high ratings have earned the city’s Park & Ride service a TripAdvisor Certificate of Excellence. Since the ‘York Park & Ride’ profile was set up less than three years ago, more than 500 TripAdvisor users have taken the time to post a review of the service on the site.

Typical comments posted by reviewers include:

  • “The Park & Ride car parks are well signed, well laid out and the facilities very good. Free to park and the fares to the city centre are very reasonable. If you have a bus pass, then concessions do apply, so it’s even better value.”
  • “We used our GPS to the park and ride car park, parked up. Waited five mins for a bus and paid £3.10 each (our three children were free). Really easy and we would most definitely use again if we visit York again.”
  • “It is an excellent service and costs very little - rather less than car parking. The buses are frequent and the stops are in all the obvious tourist places.”

Councillor Peter Dew, City of York Council’s Executive Member for Transport and Planning, said: “TripAdvisor's ratings are based entirely on reviews posted by members of the public, so it’s really pleasing to see the city’s Park & Ride service scoring so highly and receiving such positive feedback.

“We work closely with the city’s bus service operators to look at how we can further enhance the experience of bus users in the city, but it’s clear that the low cost of Park & Ride, together with the introduction of cashless payments, improvements to city centre bus stops, discounts for larger groups and the fact that up to three children can travel free of charge with one fare-paying adult are a big hit with the vast majority of reviewers.”

Marc Bichtemann, Managing Director at First York, said: “We’re proud to be the operator of one of the most successful Park & Ride schemes in the country and it’s pleasing that visitors to the city value the service we provide. We strive to offer customers a high quality and reliable service through our strong and effective partnership with City of York Council.”