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Cookie Policy

This page explains how we use cookies to improve your browsing experience. You can also view iTravel York's privacy and data retention policy.

What's a cookie?

A cookie is a small text file stored on your computer or device in which the website holds information about your visit.

There are two main types of cookie:

  • Session cookies: Stored on a temporary basis and generally deleted when you close your browser. Used primarily to help you complete tasks online, for instance remembering your details during form submissions to save you re-entering; or remembering search terms you have recently used.
  • Persistent cookies: Stored for a fixed period of time, generally so the website knows that you have visited previously and any preferences you indicated at that time. Used particularly in the collection of visitor statistics.

These cookies are usually set in one of two ways:

  • First party cookie: Set directly by the website you are visiting and the information is only used by that website.
  • Third party cookie: Set by a different website/organisation to the one you are currently using and the data may be shared.

Why do we use cookies?

In common with most current websites we use a blend of the above to help improve your experience of using our website, expressly by:

  • Remembering preferences you have previously indicated to us.
  • Helping to make form submission (particularly over multiple pages) easier.
  • Ensuring we know when you are logged in and logging you out automatically after a period of time to protect you against misuse.
  • Understanding how many people have visited our website, the search terms they are using and the journeys they make in order to locate content.
  • Capturing user feedback and ensuring we only ask once.

We do not use the information captured for any other purpose.

Cookies and the law

A European privacy law - the 'e-Privacy Directive' - came into force in the UK on 25 May 2011, which aims to give users of websites and other digital media more control over the information that is collected about them.

In essence they want to make users more aware of cookies and ensure that their consent is sought before potentially private information is stored.

The Information Commission's Office are responsible for enforcement of the directive in the UK and more information can be found on their website.

Cookies are also governed by the Data Protection Act 1998, in particular the first and third data protection principles.

Specific cookie usage on this website

Cookies fall into broad categories depending on their intended use:

  1. Strictly Necessary cookies: Cookies set by this website's server engine when browsing this site.
  2. Performance cookies: see
  3. Functionality cookies: Cookies set when logged in to MyTravelYork (these are deleted when you log out)
  4. Targeting cookies: none


By continuing to use this website and the other websites on this domain ( you are accepting that we will place the three categories of cookies mentioned above on your device. Should we ever use tracking cookies (the fourth category above) in the future we will ensure there is a mechanism in place by which we can gain your explicit consent.

Refusing cookies

If you prefer you can ensure your browser refuses cookies by accessing the browser preferences. Please refer to your browser help files for more information on how to do this.

However, please be aware that because certain web functions rely on cookies this may affect your use of this website. Expressly:

  • Signing-up and logging-in to areas with account/subscription facilities.
  • Completing multi-page form submissions.
  • Saving previously indicated preferences.